Our Experience
Citadel Advantage has extensive banking experience in a number of different countries and regions:
- Africa: South Africa, Botswana, Malawi, Namibia, Swaziland, Lesotho, Ethiopia, Ghana, Nigeria
- Asia: China, Hong Kong, Mongolia, Kazakhstan, Brunei, Malaysia, Singapore.
- Australia
- Europe: France, Denmark, Greece, Ireland, Netherlands, Poland, Romania, Spain, Sweden, Switzerland, United Kingdom.
- Middle East: Bahrain, Israel, Egypt, Saudi Arabia, United Arab Emirates
- North America: USA, Canada, Bermuda
Strategic Level
- Policy development (at central bank, industry association and financial institution levels) in areas such as payment strategy development, operations risk mitigation, fraud prevention, bank supervision and national legislation
- External Consultant & Advisors – various advisory roles on bank and bank systems to central banks, banking associations and financial institutions.
Operations Level
- RTGS design, development and implementation (at central bank and financial institution level)
- SWIFT expertise in interfacing design, usage, CUG development and implementation
- Education & training of bank staff in all payments, risk and operations aspects
- SWIFT operational expertise
- Risk Assessment and Mitigation at a bank operations level
- All issues relating to Fraud awareness and Fraud prevention
- Bank product design and development including document design and establishment of procedures
- Operations management – branch operations management, electronic banking operations management, international trade finance (import-export)
- Education & training of bank staff in all aspects of payments, operations, operations risk and fraud.
Software
- Business Analysis – business/systems analysis, writing functional specifications, quality assurance and the reengineering of payments procedures and internal business practices.
- Education & training of bank staff in all aspects of specific software
- Project management – project management roles
- Systems implementation